Cancellations & Refunds

Deposits are non refundable or transferable. The reservation may be cancelled at any time by the visitor but please note that if a cancellation occurs the following refund policy applies:

Cancellation up to 30 days prior to arrival date – 100% refund less deposit.
Cancellation between 30 days and 14 days prior to arrival date – 50 % refund.
Cancellation 14 days or less, prior to arrival date – no refund.
Refund cannot be given in the event of inclement weather or the decision to shorten a holiday duration that has been previously paid for.

Eviction from the park

The Management of the park are entitled to ask the visitor to leave the park if rules are not observed (without compensation being payable to the visitor or any member of his or her party) and/or if any complaints are made in respect of anti-social behaviour, unreasonable damages or fire/cooking restrictions are not observed. The Management of the park will not tolerate abusive behaviour towards any members of staff.